What We Do




Digital Journeys

Digitize the lending journey


Enable Account Aggregator (AA) solutions leveraging the power of aggregated data

Who We Are


Cygnet Digital: Leading the Digital Evolution

Welcome to Cygnet Digital, your trusted partner in dynamic digital transformation.

Discover more

Executive Leadership Team

The minds behind our expertise, experience and excellence

Discover more

#WeAreCygnet – One Cygnet

Living the Trust of Career Value of Cygnetians!

Discover more

Trust in Testimonials

Living the Trust of our Clients

Discover more

Cygnet Digital Press Releases and In the News

Find latest news and happenings about Cygnet Digital, a part of Cygnet Infotech.

Discover more

Cygnet Digital's Partner Program

Unlock Your Peak Performance with Partner Connect.

Become a Partner

About Client  

The client is a billion-dollar Internet service provider offering a wide range of digital media and cloud services for businesses.   

Country USA
Industry Media

Business Requirement 

  • Improve customer service and satisfaction by streamlining a few processes and building new channels.
  • Develop backend communication channels and data processing module
  • The client had a legacy system which wasn’t enough to achieve the new goals and work well with new features. Hence, they needed to re-engineer the legacy system that enables ideal customer experience management 
  • Develop and maintain the billing solution along with various transactional activities  
  • Need a partner to engage in end-to-end project life cycle across the spectrum 

Our Solution

  • Cloud-based solutions to migrate legacy applications to Cloud – Migrated all applications to AWS 
  • Upgraded native mobile application to cross-platform technology with React Native 
  • Integration with the legacy systems 
  • Rearchitected the Sitefinity framework for better conversion rates for online presence & digital marketing and A/B Testing for better conversion rates 
  • Implemented Test Rail & Postman for Automation Testing to make the application more robust and error-free 
  • Comprehensive billing engine with a complete user flow right from sign-up to billing 
  • Payment gateway integration 
  • Partnered with digital solutions for payment services such as bank transfer, credit card, direct debit, and in-app purchases 
  • Accelerator enabled early-to-market strategy for Blockchain-based digital signing solution 
  • Created reconciliation reports 
  • Compliance with GDPR, PCI, geo compliance, and HI-TRUST 
  • Prevent & mitigate frauds as part of security measures to ensure the confidentiality of customer’s information, we leveraged Accertify [PCI DSS validated Level 1 & ISO27001 certified service provider] 

Tools & Technologies 

  • Java
  • PHP
  • WPF framework
  • Grails
  • Node JS
  • AWS
  • Delphi
  • Parasoft
  • Apache JMeter
  • DevOps
  • IOS
  • Android
  • Salesforce
  • Sitefinity
  • Selenium

Key Features 

  • VAT functionalities to incorporate tax of respective European countries 
  • Support for diverse skills, and roles in different geographies globally 
  • Producer-consumer approach through Oracle Advanced Queue 
  • Successful partnership for client’s acquisition strategy 

Business Outcomes 

  • The built solution reduced the operational cost by 20% and reduced hosting & maintenance costs 
  • Reduced request processing time 
  • Alignment with the client technology & modernization roadmap 
  • Internalization of applications 
  • IT process and application standardization 
  • Over 150 concurrent sessions and 30,000 batch transactions 
  • Omnichannel experience 

Get in touch

    I agree to the Terms & Conditions and Privacy Policy and allow Cygnet Digital to contact me via email or phone call.*
    I agree to receive occasional product updates and promotional messages on WhatsApp / Email / SMS.