Consumer Digitalized

For a retail business to thrive, customer engagement, retention and satisfaction are indispensable. Innovative products, optimized operations and empowered employees can take a retail business to unprecedented heights. By remaining resilient and serving customers to create personalized experiences, a digital ecosystem can balance demand and supply and deliver an omnichannel experience.

At Cygnet Digital, we aid retailers in improving and expanding with the right strategy, data and level of agility with digitalization in retail industry. With our skills in machine learning, artificial intelligence, predictive analysis, and unified commerce, we cater to the retail industry’s CRM, ERP, and BI needs.

Our experts with deep industry knowledge assist clients across 11+ countries in service design, demand and supply planning, intelligent retail operations, macro and micro consumer journey mapping, procurement and fulfilment.

Use Cases

Get to know your customers more

Integrate consumer preferences, experiences and expectations into products and product development with written and visual social content analytics and AI-driven consumer research to improve product ROI with merchandise offerings.

Maintain the right amount of inventory through our intelligence services

Manage inventory with real-time visibility into logical status (such as safety stock), location, and physical status of orders, forecasts across orders, delivery, and receiving channels at the pallet inventory level.

Attract more customers with instant loan facility

Convert more carts into sales and increase the value of the order by offering ‘buy now, pay later’ option as a part of the point of sale. Attract new customers and send targeted ads using instant loan provider’s network.

Facilitate customers with proficient digital assistant

Develop a solution where consumers can view all available shipping options at associated prices.